On top of that, You may also watch the guarantee info on the web site. All You need to do is discover the part in RockAuto's catalog. Then, click "Information" to discover the whole information, images, and specs on the section.
RockAuto has an in depth assortment of very affordable auto parts. Nonetheless, shoppers normally require help with using the self-support portal. While some shoppers simply cannot make orders, Other people demand support with returns or working with procured merchandise.
For those who come across any issue that has a element, you can get a alternative if you submit the assert within the warranty interval. To submit the substitute declare, make sure you have the necessary data, including the element figures and receipt.
Whilst clients like that the corporation has a wide range of auto parts at cost-effective costs, RockAuto assessments point out some worries and questions on the company.
Numerous testimonials illustrate the delivery difficulties that prospects typically working experience. In a single RockAuto criticism, that purchaser narrated how they'd paid an extra $twenty for expedited delivery even so the parts arrived on Monday as opposed to Friday. If they achieved out to RockAuto to observe up over the supply hold off, they have been advised:
The website won't supply the precise methods for producing an get. On the other hand, the “Help with Accounts” part of the help Heart indicates that you don't want an account to make an buy. Having said that, possessing an account and logging in can be valuable for managing your orders.
Select your auto to search parts that in good shape. Then, enter your zip code to view accessible selling prices and shipping costs. To examine in your parts, pick out "Order Standing & Returns."
There is absolutely no strategy to Get hold of RockAuto customer support for support. Additionally, the help center implies that there's no strategy to get through phone. The only method to order is by using the self-service portal.
Some reviewers have explained RockAuto customer service as non-existent. Some RockAuto opinions have buyers' stress in being not able to get aid above the cellular phone.
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To the “Buy Standing & Returns” webpage, find the RockAuto parts you want to return by supplying your email handle or cell phone number and purchase quantity.
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You will need to return the products inside their original packaging to qualify for the refund. The company will not refund Should the parts or manufacturer’s box is destroyed.
RockAuto buyers normally discover themselves ready wherever they rockauto will need rapid support. That's why several of the best consumer questions are “ “Could you Get hold of RockAuto customer service by phone ”?